Refund policy
Personalized items are made just for you. Because every blanket and canvas is made to order with your names, dates, and designs, personalized items can't be cancelled, returned, or exchanged once production has started. Please carefully check the spelling of all names, numbers, and dates, and your size and color choices, before placing your order.
Damaged, defective, or wrong item?
Please inspect your order when it arrives. If your item is damaged, defective, or not what you ordered, email us at admin@funlifenow.com within 30 days of delivery with your order number and a photo of the issue. We'll review it and make it right with a replacement or refund.
Cancellations
If you need to change or cancel an order, email us as soon as possible. We can only make changes before your order goes into production.
How to start a return
Contact us at admin@funlifenow.com. If your return is approved, we'll send instructions and, where applicable, a return shipping label. Items sent back without first requesting a return can't be accepted.
Non-returnable items
Personalized or custom items (except as described above for damaged, defective, or incorrect items), sale items, and gift cards can't be returned.
European Union 14-day cooling-off period
If your order is shipped to the European Union, you have the right to cancel or return non-personalized items within 14 days for any reason, as long as they are unused and in their original condition and packaging. As permitted by EU law, this right does not apply to items made to your specifications or clearly personalized.
Refunds
We'll let you know once your return or claim has been reviewed and whether your refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card company may take additional time to post the refund. If more than 15 business days have passed since your refund was approved, please contact us at admin@funlifenow.com.